Incidents | Something.Host Incidents reported on status page for Something.Host https://status.something.host/ https://d1lppblt9t2x15.cloudfront.net/logos/c13e53381f041db1db7b653d9dbc3462.png Incidents | Something.Host https://status.something.host/ en EU #1 Cluster went down https://status.something.host/ Tue, 20 May 2025 23:48:47 +0000 https://status.something.host/#b20fff281df8824f80860c2ffd6eceabcf845c88026bf63949779ad23556f518 EU #1 Cluster went down Xerxes (EU, Finland) recovered https://status.something.host/ Fri, 21 Mar 2025 12:47:29 +0000 https://status.something.host/#3dfd01c1f078ba270df6763ebf7c5c458b9607186373c2037f9a38897d94f1d7 Xerxes (EU, Finland) recovered Xerxes (EU, Finland) went down https://status.something.host/ Fri, 21 Mar 2025 12:43:17 +0000 https://status.something.host/#3dfd01c1f078ba270df6763ebf7c5c458b9607186373c2037f9a38897d94f1d7 Xerxes (EU, Finland) went down Iris (EU, Germany) went down https://status.something.host/ Fri, 17 Jan 2025 08:39:15 +0000 https://status.something.host/#2a8b3f2f69d0654bcaa0873760ccca06e195f54b0ca1acf701ddd9b75b0be279 Iris (EU, Germany) went down SomethingCP went down https://status.something.host/ Thu, 16 Jan 2025 14:47:12 +0000 https://status.something.host/#8f160d84d84145b9eecd7594fe8974227223c34b5e1105d1bf6d35476a5ae28c SomethingCP went down Agape (US, New York City) went down https://status.something.host/ Wed, 04 Sep 2024 01:30:16 +0000 https://status.something.host/#a9399017271f2df7d68764842475f128ed957257d9f415b1060798524bc00806 Agape (US, New York City) went down Custom subdomains not resolving (something.gg) https://status.something.host/incident/188302 Thu, 23 Mar 2023 11:20:00 -0000 https://status.something.host/incident/188302#e3635dab05812f863b8ac245e04067cef4f06f23a3b7be84d4969bdcb1edb4d5 Our custom subdomain service something.gg is currently available. If you are using this domain for your service, you may encounter a DNS error. This is due to a domain name transfer that has failed to happen seamlessly due to provider issues. Iris Outage https://status.something.host/incident/166286 Sun, 22 Jan 2023 01:00:00 -0000 https://status.something.host/incident/166286#413708166267d0de535e02ab382cead6f900eaf9c37d7db71414cde2bfacd24e The node has been fully restored. All services are now operational. Customers affected by this issue will receive compensation. Iris Outage https://status.something.host/incident/166286 Sat, 21 Jan 2023 19:00:00 -0000 https://status.something.host/incident/166286#3e2b8b2e1a04558445b185bd12c956f18e2bcfacdc98742a733f39e28e166c76 We have successfully relocated the server and begun starting services slowly. Please refresh your SomethingCP dashboards and try again every 20-30 minutes if the console is still not accessible. Iris Outage https://status.something.host/incident/166286 Sat, 21 Jan 2023 11:00:00 -0000 https://status.something.host/incident/166286#a15ff056e2aec6d14a33dfece7b6d23caf3889b3604b3bf7be12a6185b6659c6 The datacenter has provided us with a node relocation. We will be relocating the node to a different area of the datacenter. Your services will be back up within the next few hours. Iris Outage https://status.something.host/incident/166286 Fri, 20 Jan 2023 11:00:00 -0000 https://status.something.host/incident/166286#75e873feabb80200193045aef90979e84be511fce9af7eb454aebefdba2256b7 We are still working with the datacenter to recover the server and your services. Next update will be posted at the 21st Jan 2022 1PM Eastern European Time. Discord Downtime https://status.something.host/incident/166284 Fri, 20 Jan 2023 01:15:00 -0000 https://status.something.host/incident/166284#8ebc52031233a94857d0a4ebe9746a49a7c16cb9ca4e44a8caff999c95d2c385 According to our automated systems and user reports, Discord was not available for ~20 minutes. Please restart your Discord Bots if you are having troubles connecting or have disconnected from the websockets. This issue is **NOT** related with Something.Host. For further updates refer to https://discordstatus.com/ Iris Outage https://status.something.host/incident/166286 Fri, 20 Jan 2023 01:00:00 -0000 https://status.something.host/incident/166286#422f8343aa6b34465764cd2fba74b034348b8b398394f88c00def6f5336b3885 We have identified the root cause of the issue and working with the datacenter to recover the service. We will post the next update as soon as it resolved or at 1PM Eastern European Time. Iris Outage https://status.something.host/incident/166286 Thu, 19 Jan 2023 16:00:00 -0000 https://status.something.host/incident/166286#3407198d970a0515b01372c67c10452b88cbd2efb13977fb16111bf8f8e0e9a9 We are currently investigating an outage on the Iris node. Services are not accessible or operable at this time. Iris Network Failure https://status.something.host/incident/145148 Thu, 15 Dec 2022 08:05:00 -0000 https://status.something.host/incident/145148#9da52b1bf0a14fc8c82b0537673c9d52f71cd414f8c2c8fa163e3f03a0d75756 The node is fully operational and your services are all back online. Iris Network Failure https://status.something.host/incident/145148 Thu, 15 Dec 2022 07:30:00 -0000 https://status.something.host/incident/145148#93dc515645eaf81fefcdcc710cf883d5153311ade0968c3adb7767d0e1f0c9f0 The datacenter has recovered their network infrastructure and the node is slowly coming back online. We will monitor the process. Your services will start being operatable minute by minute. Agape Discord Rate Limits https://status.something.host/incident/145207 Wed, 14 Dec 2022 23:45:00 -0000 https://status.something.host/incident/145207#9552b6f5ea5af9f5ab61fddc74be799d5a253b98308f8f9e9ef51bace2ef6c1a The ratelimit has been lifted and Discord operations are nominal now. Agape Discord Rate Limits https://status.something.host/incident/145207 Wed, 14 Dec 2022 23:20:00 -0000 https://status.something.host/incident/145207#d6ef402d24f0927b401a39793b5e91fe51fa055ebff116f14c279e0e0f60abb7 We are currently investigating a sudden increase of rate limits to Discord endpoints, affecting only AppBox services. This only affects AppBox services trying to use the Discord API for Discord bots. Minecraft and Rage MP services are unaffected by this. Iris Network Failure https://status.something.host/incident/145148 Wed, 14 Dec 2022 14:30:00 -0000 https://status.something.host/incident/145148#4f58e3b36607c760a9f15a8f3a79534483c20c0fe0d01fbcb884f07865f63781 The datacenter is still repairing the infrastructure. We are looking at options of relocating the node to a different part of the datacenter to bring back your services online. Iris Network Failure https://status.something.host/incident/145148 Wed, 14 Dec 2022 11:00:00 -0000 https://status.something.host/incident/145148#fa1a978221c9ccc4fe542175b8c73c2e0eb0407d452d9b7d416dd05190000208 The datacenter engineers have informed us of an emergency maintenance to the backbone network of the rack Iris is located in, disabling network traffic in and out of the node. Iris Network Failure https://status.something.host/incident/145148 Wed, 14 Dec 2022 09:10:00 -0000 https://status.something.host/incident/145148#56adb3709862231ae017cd2875072eaa43666eb3d5abb1622dc12a1ced027877 We are currently investigating an unexpected loss of communication with our Iris node. Aegeus Discord Ratelimit https://status.something.host/incident/120697 Sat, 24 Sep 2022 00:12:00 -0000 https://status.something.host/incident/120697#9ac1844753ffb8007c88079cd67c08ea30b207ee51e466219d7bf8a14fd0d9a9 The rate limit has been lifted and the service is operational again. Aegeus Discord Ratelimit https://status.something.host/incident/120697 Fri, 23 Sep 2022 23:00:00 -0000 https://status.something.host/incident/120697#3d4d48eab5443bee1b24ba5d47fb7a9a1c8d9aa554c6e9df6af7dc7911e85b3f We have identified the root cause of the issue and working with Discord to resolve it. Aegeus Discord Ratelimit https://status.something.host/incident/120697 Fri, 23 Sep 2022 20:00:00 -0000 https://status.something.host/incident/120697#8b5b90ee29ec9da50101b00b47892ef492d14df17f6927d587c713071e758fa1 We are currently receiving reports of the Aegeus node having Discord API ratelimits. We are investigating the issue. All other services are unaffected and are operating nominally. POST MORTEM: Newly purchased Virtual Private Servers deployment issues https://status.something.host/incident/118866 Sun, 18 Sep 2022 02:00:00 -0000 https://status.something.host/incident/118866#93828e96643cc3250090a0bc3be977c70c45a7e27b14997d7ee727b9df270e05 We have resolved the issue and we are currently monitoring services deployments. If you currently have recently bought a VPS service and it is still not deployed or is still inoperable, please create a ticket on our support pages to repair your service and compensate you for the downtime. POST MORTEM: Newly purchased Virtual Private Servers deployment issues https://status.something.host/incident/118866 Sat, 17 Sep 2022 20:00:00 -0000 https://status.something.host/incident/118866#c788f2cc44a45ec8716fba2f7ff29b704d9cb89c8d60927968bbd0cd3152a206 We have identified the root cause of the issue and currently deploying a resolution. POST MORTEM: Newly purchased Virtual Private Servers deployment issues https://status.something.host/incident/118866 Sat, 17 Sep 2022 08:55:00 -0000 https://status.something.host/incident/118866#b79b648f86db46e95a12e174b025c0003ba918abcfc7119d11540204af299afd We are currently receiving reports that newly purchased Virtual Private Servers are not being deployed or are not operatable. We are investigating the issue. Delayed Ticket Support during Summer Holidays https://status.something.host/incident/103411 Fri, 26 Aug 2022 20:59:00 +0000 https://status.something.host/incident/103411#7a7af479cb6bee03496801f729d5a6491a7c21aa0edce5e273b1bc06505e1058 Maintenance completed Kleio SFTP Unavailable https://status.something.host/incident/105406 Thu, 28 Jul 2022 22:20:00 -0000 https://status.something.host/incident/105406#3610cc5e763caa3ff99bad58318391601431901bb6ffb9dde9cb23461adaf875 The issue has now been resolved. Kleio SFTP Unavailable https://status.something.host/incident/105406 Thu, 28 Jul 2022 18:20:00 -0000 https://status.something.host/incident/105406#517c058b2a8978fab088838c1a0251fbeb377d19e7eaf3ac95266f84bc3e4708 We are currently investigating an issue with our SFTP server for the Kleio node. We are investigating the issue. Please note that we may restart the node multiple times which means you may experience downtime on your service. All services affected by the issue will receive a downtime compensation. SomethingCP unavailable https://status.something.host/incident/105272 Thu, 28 Jul 2022 11:23:00 -0000 https://status.something.host/incident/105272#9677f80875e6bbecf62bc3b3184bfd4cddd28792ab300e7fc26bc16bd4a8fa87 The issue has been resolved and the panel is backup. SomethingCP unavailable https://status.something.host/incident/105272 Thu, 28 Jul 2022 08:00:00 -0000 https://status.something.host/incident/105272#a9e7e082e75bab0479e1b5db05fdf9ed9894960ade7978a4e1cd2cd3ee4e58f4 We are currently investigating an issue with SomethingCP being unable to connect to customers. Your services will remain operational. Delayed Ticket Support during Summer Holidays https://status.something.host/incident/103411 Tue, 19 Jul 2022 21:00:00 -0000 https://status.something.host/incident/103411#505462aa7250bd1307b36bc1fdf56c96fc846c08e899617830e3ce954f6bbd6f Ticket inquiries such as: - Support Requests - Technical Requests - Billing and Sales - Abuse Reports will experience delays as we begin our Summer Holidays at our Office and on-site personnel will be working remotely. In addition, our current Support Infrastructure is being reworked and upgraded in order for us to offer the best support experience in the market. Stay tuned on our Discord server for more information regarding this upgrade! We apologize in advance for the increased delays on any Ticket inquiries. Feel free to reach our 24/7 team on our Live Chat or over at our Discord community. SomethingCP unavailable https://status.something.host/incident/96007 Sun, 19 Jun 2022 18:03:00 -0000 https://status.something.host/incident/96007#10469777e868ad98b6ce2be5b80e34539b10fda46f81af8fe9f8ffd3c956b92b We have identified the root cause of the issue. SomethingCP is now back online. SomethingCP unavailable https://status.something.host/incident/96007 Sun, 19 Jun 2022 17:20:00 -0000 https://status.something.host/incident/96007#1e0b04e6b653015998514884cc926a8f57b18121fa201cf02cf0949c85175c83 We are currently investigating an issue with SomethingCP being unable to connect to customers. Your services will remain operational. Agape Networking Failure https://status.something.host/incident/92496 Tue, 07 Jun 2022 23:00:00 -0000 https://status.something.host/incident/92496#be94d86eb2746a6b0b389a1eeb8249548e8d48b901b9d02b4d6ac15a6b8a55ea Our network provider has resolved the issue. All services are now operational. Please revert to using the old IP as shown on SomethingCP. Agape Discord Rate Limits https://status.something.host/incident/92698 Mon, 06 Jun 2022 02:00:00 -0000 https://status.something.host/incident/92698#d2f8f193b0627e085e5dc8bd7ef00dc22e3137c92a2ecb4dc4beec91cb80a501 Discord has lifted the rate limits and the services are operational again. Agape Discord Rate Limits https://status.something.host/incident/92698 Sun, 05 Jun 2022 15:00:00 -0000 https://status.something.host/incident/92698#84943867c44ab2612568437564f557dc86e1fd6be239d013e3b5cb536b155368 We are currently investigating a sudden increase of rate limits to Discord endpoints, affecting only AppBox services. This only affects AppBox services trying to use the Discord API for Discord bots. Minecraft and Rage MP services are unaffected by this. Agape Networking Failure https://status.something.host/incident/92496 Sat, 04 Jun 2022 22:00:00 -0000 https://status.something.host/incident/92496#ee3c9dbc33f87f1530e6a2415beffb23b5336cd84d553157f04d3aab98102362 We have temporarily updated our internal records to match the new temporary IP address so you can access your services easily as well as access your service reverse server. Your service will are operating nominally, however we will maintain the degraded status for the service until the issue is resolved. Please note that if the change has not applied to your SomethingCP panel due to caching, you can use this IP address to connect to the node: 209.222.101.197 Agape Networking Failure https://status.something.host/incident/92496 Sat, 04 Jun 2022 15:35:00 -0000 https://status.something.host/incident/92496#0ba6f25e954c79613cc23039cb126dc67e4cdf8260ccce29dbda8673321e433e Outgoing connections have been rerouted to a new provider and incoming connections will need to temporarily use the following IP address to access Agape. The IP address will be valid for: Incoming Connections, SFTP and SSH connections to your services for the node. New temporary IP: 209.222.101.197 Agape Networking Failure https://status.something.host/incident/92496 Sat, 04 Jun 2022 15:11:00 -0000 https://status.something.host/incident/92496#15c301b648410ec4126b0f3e44df4f6eb7b1e1362d728db2a8c0ff93a3792c88 We are currently investigating a failure on our network provider on the node Agape. Sparta Disk Failure https://status.something.host/incident/85652 Wed, 04 May 2022 02:20:00 -0000 https://status.something.host/incident/85652#654d61257666f2374a55ae83e837cdd079bf74b19c682674c19e1e2ef90e5697 Services are now restored. Sparta Disk Failure https://status.something.host/incident/85652 Wed, 04 May 2022 02:10:00 -0000 https://status.something.host/incident/85652#ef831dc06742b0cfc4e7a3121b2edef85fdad66cbc4c96b814ab7b4b0b523974 The fix has been applied and we are monitoring for recovery. Sparta Disk Failure https://status.something.host/incident/85652 Wed, 04 May 2022 01:47:00 -0000 https://status.something.host/incident/85652#3bee24002b7688433f77b780f797136daa6e720c2e4c69b313cdc46b71c79a81 We have identified the root cause of the issue and applying a fix. Sparta Disk Failure https://status.something.host/incident/85652 Tue, 03 May 2022 21:35:00 -0000 https://status.something.host/incident/85652#c8123c16e6223a56a4d8dca09de73d3ce04bcd8cfa0000bfe3c058c665b2ccb1 We are currently investigating an issue with our disk in the Sparta node. Services may be unavailable. Maintenance work on mirror services https://status.something.host/incident/84958 Mon, 02 May 2022 05:00:00 +0000 https://status.something.host/incident/84958#839349993baee6d70a3a170920bb844a6c4ef5ae00da366f3f6590dfe32712ea Maintenance completed Maintenance work on mirror services https://status.something.host/incident/84958 Mon, 02 May 2022 03:00:00 -0000 https://status.something.host/incident/84958#3b3beb0d99257d2c222157517f0de1ec5299a67261601d20b0746ecb6656d693 Our third party mirror provider will be performing maintenance work on the OS mirrors, which will make it unavailable for a short time. You will not be able to install an Operating System for your Virtual Private Server. Limited support during the Easter holidays https://status.something.host/incident/82084 Tue, 26 Apr 2022 09:00:00 +0000 https://status.something.host/incident/82084#60bb4b2807b5054752b03a859d241300840837f653357a37bb463e31fabd9725 Maintenance completed Limited support during the Easter holidays https://status.something.host/incident/82084 Wed, 20 Apr 2022 19:21:54 -0000 https://status.something.host/incident/82084#fb3cb77d72e9cf39bcc32ed09c227e960e64debb7d7ed142fb3088e74a99de06 Our support during from the 15th April 2022 to 27th April 2022 will be limited. - Live Chat and Tickets: Expect delays. - Technicians: Our technicians will be on site and ready to respond to any incidents or downtime. - Billing, Legal & Admin: Our staff team will be able to assist you with inquiries after they return to their offices at the 20th of April. Kind reminder that our Discord server community is always available to help you with questions & code help. Not a member yet? Join here -> https://discord.gg/hosting Limited support during the Easter holidays https://status.something.host/incident/82084 Thu, 14 Apr 2022 21:00:00 -0000 https://status.something.host/incident/82084#fb3cb77d72e9cf39bcc32ed09c227e960e64debb7d7ed142fb3088e74a99de06 Our support during from the 15th April 2022 to 27th April 2022 will be limited. - Live Chat and Tickets: Expect delays. - Technicians: Our technicians will be on site and ready to respond to any incidents or downtime. - Billing, Legal & Admin: Our staff team will be able to assist you with inquiries after they return to their offices at the 20th of April. Kind reminder that our Discord server community is always available to help you with questions & code help. Not a member yet? Join here -> https://discord.gg/hosting Iris Network Switch Failure https://status.something.host/incident/79264 Fri, 01 Apr 2022 00:30:00 -0000 https://status.something.host/incident/79264#9f2d9820f93ab12c3cf5df5810c8946eca0c03214f4d61a0ab9964319627078e We have been monitoring the traffic and we can see all your services are back online and functioning properly. Iris Network Switch Failure https://status.something.host/incident/79264 Fri, 01 Apr 2022 00:25:00 -0000 https://status.something.host/incident/79264#36c54727178d95bdc967e1ae15e39627b83a2651cdc524428a3bf0b5498231a2 Our network provided has redirected us to a different network switch. We have restarted the networking software on our server and we are currently monitoring for a successful resolution. Your services will slowly re-appear online, we will keep monitoring the traffic. Iris Network Switch Failure https://status.something.host/incident/79264 Thu, 31 Mar 2022 23:35:00 -0000 https://status.something.host/incident/79264#d046ac2780be8fc2d04640911f0ec0106d1b8435d3f1c177a813ed9a8d6d39ed Our provider has identified the issue with the network switch and they are currently attempting to resolve the issue. We will provide further updates as soon as we receive them from our network provider. Thank you for your patience. Iris Network Switch Failure https://status.something.host/incident/79264 Thu, 31 Mar 2022 23:21:00 -0000 https://status.something.host/incident/79264#d224ad8e81e271c3b7767a8ac4e8a9a4566f5c4c26a0748102a06932828c9e89 Our network provider for our server Iris has experienced a switch failure prohibiting the server from accessing the internet. We are currently in contact with our provider to reroute the traffic to a different switch and re-establish connection to the internet. Your service may report as unavailable and be unresponsive for the time being. Discord API unavailability https://status.something.host/incident/74783 Tue, 08 Mar 2022 22:23:00 -0000 https://status.something.host/incident/74783#6aa798d7f0e69d0b8cd33fb6dc0955eb1e373e7f382335efd4b5581d83a4cb70 Service is working as expected at this time. Make sure to restart your bot if you are facing troubles connecting to the Discord API. Discord API unavailability https://status.something.host/incident/74783 Tue, 08 Mar 2022 16:16:00 -0000 https://status.something.host/incident/74783#99022b78eaaee0e11628667a0c7c8dba4356dfd29a0ec6e8b7035c183403d01e Discord is currently experiencing issues on their API. Your Discord bot services may not function as intended. Read more: "Increase API Error Rate and Push Error Rate" https://discordstatus.com/incidents/cjdx9txnrv03 Maintenance work on mirror services https://status.something.host/incident/74367 Mon, 07 Mar 2022 11:00:00 +0000 https://status.something.host/incident/74367#de9b2facb69eaef3f18f274309e4c95507fdc85104dc59f8b99c3868ecb2178e Maintenance completed Maintenance work on mirror services https://status.something.host/incident/74367 Mon, 07 Mar 2022 09:00:00 -0000 https://status.something.host/incident/74367#c4e38ca31b318c430dc3ae7bcf3efc96d0cc389747b4d096483122b81e1ed9b0 Our third party mirror provider will be performing maintenance work on the OS mirrors, which will make it unavailable for a short time. You will not be able to install an Operating System for your Virtual Private Server. Iris Discord API Rate Limits https://status.something.host/incident/72685 Thu, 24 Feb 2022 18:52:00 -0000 https://status.something.host/incident/72685#4ba690f3a124f30624e3569b02fd8889df74e89ecd9cfc2f146ba2bbb74c4669 The rate limits have now been lifted. Services are now operational again. Iris Discord API Rate Limits https://status.something.host/incident/72685 Thu, 24 Feb 2022 18:42:00 -0000 https://status.something.host/incident/72685#8dec5727b2a6d79615ed58bde1b4911799449ec1e2d94e6c3baee43bb010a34b We are currently investigating a sudden increase of rate limits to Discord endpoints, affecting only AppBox services. This only affects AppBox services trying to use the Discord API for Discord bots. Minecraft and Rage MP services are unaffected by this. Iris Discord Services Rate Limits https://status.something.host/incident/69972 Tue, 08 Feb 2022 23:45:00 -0000 https://status.something.host/incident/69972#98ba71a48fef983870c99d5b0a1e38711e522bed345433e070f9f2a7520da7fa The rate limits have now been lifted. Services are now operational again. Iris Discord Services Rate Limits https://status.something.host/incident/69972 Tue, 08 Feb 2022 23:30:00 -0000 https://status.something.host/incident/69972#d959b665d77cc69a65476e218fb10b2d320cc417fd08e929feb226beb990850f We have identified the abusive service behind the rate limits and currently working with Discord to resolve the rate limits and restore your services. Iris Discord Services Rate Limits https://status.something.host/incident/69972 Tue, 08 Feb 2022 22:35:00 -0000 https://status.something.host/incident/69972#c153edc34e05b0794cc2289ee4fc100a0723e5c6a7eced71cd87649d5f12485a We are currently investigating a sudden increase of rate limits to Discord endpoints, affecting only AppBox services. This only affects AppBox services trying to use the Discord API for Discord bots. Minecraft and Rage MP services are unaffected by this. Iris Discord Services Rate Limits https://status.something.host/incident/65051 Thu, 06 Jan 2022 19:21:00 -0000 https://status.something.host/incident/65051#75e62e6cd199db078648d2250ae341d1cc10913058409b0c226ab489c1d43fbb The issue was due to an abusive service. Discord has contacted us back and whitelisted our IPs. All services are now operational. Iris Discord Services Rate Limits https://status.something.host/incident/65051 Wed, 05 Jan 2022 12:00:00 -0000 https://status.something.host/incident/65051#873ae83f4c5f989514014933dd93629b13a8a76ed50e356ae6499e5745dbab3e We have identified the root cause of the issue and we are in contact with Discord to resolve it. Iris Discord Services Rate Limits https://status.something.host/incident/65051 Wed, 05 Jan 2022 06:30:00 -0000 https://status.something.host/incident/65051#0c0d0d436e3b7449ffea19c5efdae1af3ddfe64916223ee689f7e760fd7efe5d We are currently investigating a sudden increase of rate limits to Discord endpoints, affecting only AppBox services. This only affects AppBox services trying to use the Discord API for Discord bots. Minecraft and Rage MP services are unaffected by this. Agape Outage https://status.something.host/incident/63421 Fri, 17 Dec 2021 00:25:00 -0000 https://status.something.host/incident/63421#27f71a3594f271f54d4745efbd549c8d6460fa3ea5800c4fc66c591d33df5303 All services seems to be operating nominally again. Please note that an IP address change to the node has taken effect. Customers affected by the change will receive an e-mail with instructions on how to update your records. If you have not received an e-mail, please contact our support team at https://support.something.host/ Agape Outage https://status.something.host/incident/63421 Thu, 16 Dec 2021 22:48:00 -0000 https://status.something.host/incident/63421#4700df8af89f6bab12377fbeca0c1b027d9027a6ec24e85cec2f0e0ad993dd94 We have successfully rerouted the server to a different subnet and we are currently restarting services and and monitoring the network. Agape Outage https://status.something.host/incident/63421 Thu, 16 Dec 2021 21:04:00 -0000 https://status.something.host/incident/63421#1bb1300ca51df92e4c0f3dbbef9102ffec33d4a061f0e0443f1665bf55d91227 We are currently rerouting the traffic to different subnets in order to mitigate with the attack. Agape Outage https://status.something.host/incident/63421 Thu, 16 Dec 2021 12:38:00 -0000 https://status.something.host/incident/63421#fbebd437c323b470f43c84d5e82791222251b1c8ea6c058b2b2bd47b96417c29 We have received reports from our US datacenter a massive DDoS attack on the area resulting in major outages. We are currently attempting to reroute the traffic from a different network provider to restore services. Agape Outage https://status.something.host/incident/63421 Thu, 16 Dec 2021 10:00:00 -0000 https://status.something.host/incident/63421#06b40556c86b730d27f1f4baa67c0f8a3cc0c51a5c50a6a98914f317784c3245 We are currently investigating a complete outage of the Agape node. Iris Node Outage https://status.something.host/incident/59238 Mon, 15 Nov 2021 15:20:11 -0000 https://status.something.host/incident/59238#e409077fc23631995ae5037184c3915ee358f8cec306e3e360abf0fb9113591f Traffic is now restored nominally. If your service has a startup command it will automatically be started otherwise, you will have to start it manually. We apologize for any inconvenience caused by the downtime. Iris Node Outage https://status.something.host/incident/59238 Mon, 15 Nov 2021 15:12:59 -0000 https://status.something.host/incident/59238#af5e2aec70d65f6463bed67f5c7435dd122b81073e1c0c2dc9d6271cdc7a3ce1 Our network provider has successfully managed to reroute the traffic to a separate backup network. Traffic should resume normally. If your service has a startup command it will automatically be started, otherwise you will have to start it manually. We will continue monitoring the network until the incident is fully resolved. Iris Node Outage https://status.something.host/incident/59238 Mon, 15 Nov 2021 15:00:34 -0000 https://status.something.host/incident/59238#c220b190dee8ee0e656985d7a37b7bd3207079151eb4b7f2a7455a888a6da36e Our network provider is currently reporting a severe outage to their servers. We are currently waiting for an update. We will keep you updated. Iris Node Outage https://status.something.host/incident/59238 Mon, 15 Nov 2021 10:54:54 -0000 https://status.something.host/incident/59238#52f8f78e6267c330a8c820a0529555aa8a3235175bae96cd51e8d6da2d453f58 We are currently investigating a network infrastructure failure on our Node Iris. We are currently working with our network provider to reroute the traffic and bring the service online. Aegeus Services Offline https://status.something.host/incident/57323 Fri, 22 Oct 2021 20:52:37 -0000 https://status.something.host/incident/57323#16f37ba872b186f458c7cef1b704c5e4707bf9ebe31a2266a3298da135338e95 Services should be available again. If you were affected, extra days have been credited for free to your service. Aegeus Services Offline https://status.something.host/incident/57323 Fri, 22 Oct 2021 20:28:54 -0000 https://status.something.host/incident/57323#00ecbc77ffb3ea6d52c181c1c2b42697505ad90a094a04c7b8c4b71bb411e55d Service restoration has started. Service are slowly starting to become online. Aegeus Services Offline https://status.something.host/incident/57323 Fri, 22 Oct 2021 20:02:20 -0000 https://status.something.host/incident/57323#384529d6bd71a6910eba6947d5bb525421906b60ec2afedb2b6c20e644de9cfb An incorrectly configured cronjob caused some of the services to be moved to "cold-storage". (One step before file deletion) We're currently reverting that operation, but it may take a while since we're dealing with HDD speeds. We're extremely sorry about that, and we'll be extending all the affected services! SFTP Servers unavailable https://status.something.host/incident/56784 Fri, 15 Oct 2021 10:16:32 -0000 https://status.something.host/incident/56784#42aa690a45c52ed93fd35aa604d025a8d2c35fe48aa98f8036ddb2023489f370 We identified the root cause of the issue and pushed a patch to our systems. SFTP servers should now operational for all users within the new few minutes. SFTP Servers unavailable https://status.something.host/incident/56784 Fri, 15 Oct 2021 09:20:26 -0000 https://status.something.host/incident/56784#77550b940d69c3312786f692e8b26b26b24bc83cb4c2e57001b654398e318815 We have received reports of users being unable to access the SFTP servers and their service files. We are currently investigating the issue.