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Downtime

Iris Network Failure

Dec 14, 2022 at 9:10am UTC
Affected services
Iris (EU, Germany)

Resolved
Dec 15, 2022 at 8:05am UTC

The node is fully operational and your services are all back online.

Updated
Dec 15, 2022 at 7:30am UTC

The datacenter has recovered their network infrastructure and the node is slowly coming back online.

We will monitor the process. Your services will start being operatable minute by minute.

Updated
Dec 14, 2022 at 2:30pm UTC

The datacenter is still repairing the infrastructure. We are looking at options of relocating the node to a different part of the datacenter to bring back your services online.

Updated
Dec 14, 2022 at 11:00am UTC

The datacenter engineers have informed us of an emergency maintenance to the backbone network of the rack Iris is located in, disabling network traffic in and out of the node.

Created
Dec 14, 2022 at 9:10am UTC

We are currently investigating an unexpected loss of communication with our Iris node.