The node has been fully restored. All services are now operational.

Customers affected by this issue will receive compensation.

We have successfully relocated the server and begun starting services slowly.
Please refresh your SomethingCP dashboards and try again every 20-30 minutes if the console is still not accessible.

The datacenter has provided us with a node relocation. We will be relocating the node to a different area of the datacenter. Your services will be back up within the next few hours.

We are still working with the datacenter to recover the server and your services.

Next update will be posted at the 21st Jan 2022 1PM Eastern European Time.

We have identified the root cause of the issue and working with the datacenter to recover the service.

We will post the next update as soon as it resolved or at 1PM Eastern European Time.

We are currently investigating an outage on the Iris node. Services are not accessible or operable at this time.