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Downtime

Iris Network Switch Failure

Mar 31, 2022 at 11:21pm UTC
Affected services
Iris (EU, Germany)

Resolved
Apr 1, 2022 at 12:30am UTC

We have been monitoring the traffic and we can see all your services are back online and functioning properly.

Updated
Apr 1, 2022 at 12:25am UTC

Our network provided has redirected us to a different network switch. We have restarted the networking software on our server and we are currently monitoring for a successful resolution.

Your services will slowly re-appear online, we will keep monitoring the traffic.

Updated
Mar 31, 2022 at 11:35pm UTC

Our provider has identified the issue with the network switch and they are currently attempting to resolve the issue. We will provide further updates as soon as we receive them from our network provider. Thank you for your patience.

Created
Mar 31, 2022 at 11:21pm UTC

Our network provider for our server Iris has experienced a switch failure prohibiting the server from accessing the internet.

We are currently in contact with our provider to reroute the traffic to a different switch and re-establish connection to the internet.

Your service may report as unavailable and be unresponsive for the time being.